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Well it is Wednesday morning now and I have yet to hear any news from the TMPoint manager yet. He promises to give me feedback on my cases as reported in my previous post. When I tried to call the number he given to me on Monday but to my frustration that number was ringing and ringing and ringing without anyone answering it. I tried to call for 3 times in an interval of 15, 30 and 60 minutes but it stills the same no one answering the dammed telephone.

Still keeping my cool, I called up the usual streamyx customer service 1300 88 9515 number to ask for the status of my case. To my amazement, the lady staff there don’t know a single thing about my case and she even don’t know why my account was closed out of a sudden too. So I have explained it all over again and she said she promise to open a case for me… Dammed, I think the TMPoint manager didn’t file my report.

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huh… i got real frustated today due to this endless “karenah” by streamyx…
I found out that my STEAMx account was closed yesterday “sunday evening, 23-sept-2007″ for a very very stupid reason.

The tel support guy told me that my account was closed for the reason of “Service was not provisioned completed, sib (courier) not received by customer, customer acara sempurna”. Upon askig further about what is service is not completed, he told me that it was the ADSL modem that was not delivered.

Then i shouted in a angry tone.. “WHAT the fUCk! i’ve been using it for more than 1 years already, are you kidding me?” He keep quite for a while knowing that i was in anger, then told me to file a complain at tmpoint outlet.

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